Frequently Asked Questions


What is your shipping policy? 

If in stock, all items will ship out within 1-6 days via USPS.  

Do you ship internationally?

Yes, we ship internationally. Shipping fees for outside of the US apply. 

What ingredients are in your lipsticks?

Lipsticks are non-toxic, eco-friendly, and cruelty free. All of our lipsticks are natural, but always test the product on your skin before full use. 

What is your return policy? 

All lipsticks are non-refundable.

How can I contact you?

Please fill out the form on our contact page or email us at smilebyshanice@gmail.com if you have comments or questions.